Wabtec Single Sign On (SSO) is a company-wide security and navigation feature designed to allow users to securely sign on and move between the company's web sites.

Any users among Wabtec Customers, Wabtec Users (Non Wabtec Transportation Employees), Wabtec  Transportation employees who need an access to the CWC application should have a valid Wabtec SSO account credentials

1. If you are a first time user and you never had a Wabtec SSO account, then go to the following website https://customer.wabtec.com and click on ‘Register' button. You will get the login information page, click on ‘Click Here' button placed next to the following message "Do you want to create a new CWC account". Fill in personal and Wabtec SSO account related information and click on ‘Next', your Wabtec SSO account will be created and you will receive a temporary password.  Remember to note down the temporary password as the system will ask you to change the temporary password next time you login to the CWC application. You can now register to the CWC application by providing business information details. Click on ‘Next' and select the downstream applications that you want an access to and click on ‘Submit'. Once you submit the form, you will get a confirmation page with ‘Enter CWC' button. Your request will be forwarded for an approval. If you click on ‘Enter CWC' button on the confirmation page, you will be redirected to the CWC Lobby Page. CWC Lobby page will provide following details: a) Latest News for your selected business types, b) CWC Tutorials, c) Latest blogs from WabtecTransportation.com, d) Connect with us widget (with customer service contact information). You will receive the access grant/rejection email notification to your registered email.
2. If you already have a Wabtec SSO account and do not have an access to the CWC application, then go to following website https://customer.wabtec.com and click on ‘Register' button you will get the login information page, click on the ‘Click Here' button placed against the following message "If you have Wabtec SSO, continue registration with your existing Wabtec SSO user id and password". Log in with your Wabtec SSO credentials and register to the CWC application by providing personal and business information details. Click on ‘Next' and select the downstream applications that you want an access to and click on ‘Submit'.  Once you submit the registration you will get a confirmation page with ‘Enter CWC' button. Your request will be forwarded for an approval. If you click on ‘Enter CWC' button on confirmation page then you will be redirected to the CWC Lobby page. CWC Lobby page will provide following details: a) Latest News for your selected business types, b) CWC Tutorials, c) Latest blogs from WabtecTransportation.com, d) Connect with us widget (with customer service contact information).You will receive the access grant/rejection email notification to your registered email.

3. If you have a valid Wabtec SSO account and already granted an access to CWC application then go to following website https://customer.wabtec.com  enter your Wabtec SSO credentials and click on ‘Login'. You will be redirected to CWC application home page

You will be able to login using your existing Wabtec SSO username and password unless you have been communicated through an email by CWC team that there is a change in either in your username or password.

If you forgot your Wabtec SSO, click on ‘Forgot Username' link on the CWC application login page https://customer.wabtec.com. You will be redirected to get user id page. Provide your registered email address in the space provided and click on ‘Submit'. Your Wabtec SSO user name will be emailed to your registered email id.

If you forgot your Password, click on ‘Forgot Password' link on the CWC application login page https://customer.wabtec.com. You will be redirected to SSO password reset application page. Provide your Wabtec SSO user id in the space provided and complete the security challenge question and click on ‘Submit'. You will be redirected to password reset page. You can reset your password by two options

1. If you remember your challenge questions and the answers to those questions then select option one. Provide your registered email address and answer the challenge question which you have set initially. Input your new password and confirm the new password, click on ‘Submit'. Your password will be reset.

2. If you have an access to your registered email id then select the option 2, you will be asked to confirm your partially hidden email address. If the email address shown is correct click on ‘Yes' or else click on ‘No'. If you click ‘Yes', you will receive an email with instructions for re-registering the Single Sign On. Remember to note down the Reset Code (in red) shown on your screen. You will need to enter the Reset Code to register for Single Sign On

Login with your Wabtec SSO account credentials and you will be redirected to Self-Reactivation page. Provide your registered email id on the self-reactivation page and click on ‘Submit'. You will get a confirmation message that reactivation link has been sent to your registered email id. Open the reactivation email and click on the reactivation link, you will be redirected to CWC login page. Login in to CWC application using your Wabtec SSO account credentials. Your account will be reactivated.

As long as you have not submitted the registration request you can navigate back and forth using ‘Back' or ‘Next' button respectively and edit the personal and business information. Once you submit the request you cannot modify personal or business information until you get an access to the CWC application

Please go through the registration video or registration training guide listed on this page.  If you still have any further queries then you can reach an expert by ‘Request Call Back' or ‘Send us a Message' from the lobby page or please ‘Connect with us' (select one of the option under ‘Connect with us' icon on the login page)

Please press Function Key (F12) once you open an Internet Explorer browser window and click on the Browser Mode on the menu bar, please see if the Internet Explorer 8 Compatibility View is selected. Please change it to Internet Explorer 8. The page will be refreshed. I f you still see any issue please report to CWC Support team.